Frequently Asked Questions
Everything you need to know about our lash products
Most customers notice fuller, healthier lashes within 2-4 weeks of consistent daily use. For best results, apply the elixir every evening before bed.
Yes, daily application is recommended for optimal results. Consistency is key to nourishing your lashes and promoting healthy growth.
No, your lashes won't fall out. The elixir nourishes and strengthens your natural lashes. If you stop using it, your lashes will simply return to their natural state over time.
Yes, our formula is ophthalmologist-tested and safe for sensitive eyes and contact lens wearers. It's made with gentle, nourishing ingredients.
Yes, the elixir is compatible with lash extensions and can be used alongside other lash products. It helps keep your natural lashes healthy underneath extensions.
Absolutely. Our heated lash curler uses gentle, controlled heat that's perfectly safe for your lashes. It's designed to curl without damage, unlike traditional crimping curlers.
Yes, the heat-set curl typically lasts 12-24 hours, even in humid conditions. For best results, use on clean, dry lashes.
Yes, you can use it with mascara, but honestly, you won't need to. The lift creates such a beautiful natural curl that most customers skip mascara entirely.
Not at all. Unlike traditional curlers, our heated design gently lifts lashes without pinching, pulling, or crimping. It's comfortable and safe to use daily.
We offer free shipping on bundle orders. Standard delivery typically takes 8-12 business days, while express takes 3-5.
Yes! In fact, we recommend it. Use the Lash Elixir nightly to nourish and strengthen your lashes, then use the Lash Lift each morning for a beautiful, natural curl. They work perfectly together.
The Lash Lift provides instant results. The Lash Elixir shows visible improvement in 2-4 weeks with consistent use. Together, you'll see immediate curl and progressive strengthening.
Yes, both products are ophthalmologist-tested and safe for sensitive eyes and contact lens wearers. Our formulas are gentle and hypoallergenic.
Not at all. Both products are designed to protect and enhance your natural lashes. The elixir nourishes, and the heated curler uses gentle heat that won't cause damage.
Most customers find they don't need mascara anymore. The Lash Lift creates a beautiful natural curl, and the Elixir promotes fuller, darker lashes over time.
We offer a 30-day money-back guarantee. If you're not completely satisfied with your results, simply contact us for a full refund. No questions asked.